A friend in need
is a friend indeed
How can we help?

You need help? We are here to help you!

Support Time

  • Mo-Fr: 9am-18pm CET
  • Advanced Support: 24/7

Support Options

Further Information

Premium Support for Everyone

We support our customers in many ways.

Whatever the need, we will look into the issue, identify the problem and help get back to work as soon as possible. We strive to resolve all support requests as soon as possible, be it a system problem or user's mistake.

All users are advised to use our ticket system that is available from our internal network or direct their requests via email or other known means.

If you cannot reach our staff or services, please check our service status-page to see if a scheduled maintenance is in progress.

Maintenance Calendar

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